Introduction to Self-Management

What is Self-Management?

Self-management means you’re in charge of your NDIS funding. You get to choose:

• Which providers to use (they don’t have to be registered with NDIS).
• How to spend your funding to meet your goals.

This freedom gives you more control over the supports you get and helps you find what works best for you.

Benefits of Self-Management

• More Choice: You pick the providers who suit your needs.
• More Flexibility: You decide how, when, and where to use your funding.
• Focus on Goals: Spend on supports that help you reach your NDIS goals.

Learn more about self-management on the NDIS website.

Your Rights as an NDIS Participant

As someone who is self-managing, you have the right to:

• Choice and Control: Choose and change your providers to suit your needs.
• Good Quality Services: Get supports that are safe, respectful, and meet your needs.
• Privacy: Your personal information is protected and shared only with your consent.
• Make Complaints: If a service isn’t right, you can speak up. You won’t lose your funding or supports.

What to Do if You Have a Problem with a Provider

1. Talk to Your Provider First: Explain your issue. Many problems can be sorted out this way.
2. If Not Resolved: Contact the NDIS Quality and Safeguards Commission.

Find out more about making a complaint to the NDIS Commission.

Helpful Links

• NDIS Quality and Safeguards Commission: Visit the NDIS Commission
• AFDO Guide on Self-Management: Check AFDO’s Resources