Building Confidence as a Self-Manager

Self-managing your NDIS plan can feel empowering, but it’s also natural to feel a bit nervous about managing your own funding. This module will help you build confidence by understanding key skills, knowing where to find support, and learning practical tips.

Overcoming Common Fears in Self-Management

Many people have similar concerns when they first start self-managing their NDIS plan. Here are some common worries and ways to overcome them:

1. Fear of Making Mistakes: It’s okay to make mistakes. Self-managing is a learning process, and the NDIS understands that errors happen. If you do make a mistake, correct it as soon as possible and keep going.
2. Worry About Compliance or Audits: Audits are usually random and are meant to check that funds are being used correctly. Keeping simple, organised records can make audits stress-free.
3. Not Feeling “Qualified”: Self-managing doesn’t require a degree or special skills. You’re the expert on your own needs, and there are many resources to help you along the way.

Tip: Build your confidence by focusing on one step at a time. Each step you complete is a win!

Essential Skills for Self-Management

1. Budgeting

• Creating and sticking to a budget helps you use your NDIS funds wisely. Regularly check your budget to make sure you’re not overspending.

2. Record-Keeping

• Keep invoices, receipts, and service agreements organised in a folder or on your computer. These records are important if you’re ever audited and help you keep track of spending.

3. Communication

• Practice talking openly with providers about your needs, goals, and any changes you’d like. Clear communication helps you get the most out of your supports.

Where to Find Support

If you ever feel uncertain, there are people and tools to help:

• NDIS Local Area Coordinators (LACs): They can answer questions and give advice on self-management.
• NDIS Quality and Safeguards Commission: If you have any concerns about a provider, the Commission is there to help.
• Support Groups: Many self-managers find support groups (online or in person) helpful. These groups provide a chance to share experiences and tips with others in similar situations.

Find support services and resources for self-managers on the NDIS website.

Tips to Build Confidence

1. Set Small Goals
• Start with small, manageable steps. For example, begin by organising your records, then move on to tracking your spending.
2. Practice Self-Advocacy
• Self-advocacy means confidently speaking up for yourself and your needs. Practice by explaining to a friend or family member why a certain support is important to you.
3. Regular Check-Ins
• Review your spending, supports, and goals regularly. Adjust as needed to ensure you’re getting the most from your plan.
4. Use Tools and Apps
• Consider using a simple budgeting or tracking app to help manage spending and stay on top of payments.

Example Exercise:

• Write down one skill you feel confident in (e.g., keeping records) and one area you’d like to improve (e.g., budgeting). Set a small goal to work on the area you want to improve, like reviewing your budget weekly.

Activity: Reflect on Your Confidence

1. Write down one thing you’re already good at in self-managing.
2. Think about one thing you’d like to feel more confident about. Write down one small step you could take to build confidence in that area.

Helpful Links

• NDIS Guide to Self-Management: https://www.ndis.gov.au/participants/using-your-plan/self-management
• NDIS Quality and Safeguards Commission: https://www.ndiscommission.gov.au/participants/rights-and-responsibilities